Privacy Policy
Stylentra Identity Flow Ltd
Last updated: 16 May 2026
1. Who We Are
Stylentra Identity Flow Ltd is a company registered in England and Wales. Our registered address is 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, United Kingdom. We are the data controller for personal information collected through this website and in connection with purchases of our digital products and services.
For all data protection enquiries, contact us at
pivtoranviktoriia@zohomail.eu
2. Data We Collect
We collect personal data in the following circumstances: when you submit a contact form (name, email, company name, message content); when you purchase a product or service (name, email, billing information, project details); through anonymised website analytics (pages visited, device type — no individual identification); and through email correspondence related to service delivery.We do not collect payment card data directly. Card processing is handled by our third-party payment provider.
3. How We Use Your Data
We use personal data to respond to enquiries; to process and deliver digital product orders; to manage adaptation service projects from scoping through to delivery; to maintain accurate business records and invoicing; to improve our website and services using anonymised usage data; and to meet legal obligations, including HMRC record-keeping requirements. We do not use personal data for automated decision-making or profiling, and we do not sell personal data to third parties under any circumstances.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases: contractual necessity, for processing required to fulfil a purchase or service agreement; legitimate interests, for responding to enquiries and improving our services where these interests do not override your rights; legal obligation, for financial record-keeping as required by UK law; and consent, where we explicitly request it for optional processing such as marketing communications.
5. Data Sharing
We do not sell, rent, or trade your personal data. We share data only with our payment processor to complete transactions, with email and file delivery tools used to send products and project communications, and with competent authorities where required by UK law or court order. All third parties are required to maintain appropriate security measures and to process data only for the specified purpose.
6. Data Retention
Contact form enquiries are retained for 12 months from the last interaction. Purchase and order records are retained for 7 years in accordance with HMRC requirements. Service project records are retained for 3 years from project close. Anonymised website analytics data is retained on a rolling 26-month basis. When data is no longer needed, we delete or anonymise it in a timely manner.
7. Your Rights
Under UK GDPR, you have the right to access a copy of personal data we hold about you; to request correction of inaccurate or incomplete data; to request erasure of your data where no compelling reason exists to retain it; to restrict processing in certain circumstances; to object to processing carried out on the basis of legitimate interests; and to data portability where processing is based on consent or contract and carried out by automated means.To exercise any of these rights, contact us at pivtoranviktoriia@zohomail.eu. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office at ico.org.uk.
8. Cookies
Our website may use essential cookies required for basic functionality and, where applicable, anonymised analytics cookies. We do not use cookies for advertising or behavioural tracking. Where analytics cookies are used, we will request your consent before setting them. You may control cookies through your browser settings at any time.
9. Security
We implement appropriate technical and organisational measures to protect personal data, including encrypted data transmission (HTTPS) and access controls on systems holding personal data. In the event of a breach likely to result in risk to your rights, we will notify the ICO within 72 hours and affected individuals as required.
10. Contact and Updates
For any questions about this policy or your personal data: Stylentra Identity Flow Ltd, 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, United Kingdom.
Email: pivtoranviktoriia@zohomail.eu
We may update this policy from time to time; the current version is always published on our website.
